CrossTec Remote Control
Networks continue to evolve, growing in capability and complexity. A diverse range of platforms, protocols and physical assets provides PC Management and Remote Control Software solutions,with the continuous challenge of being able to offer support to a variety of configurations and to ensure that critical IT infrastructure is available when needed most.
Historically, Remote Control and PC Management software focused on removing the need for support staff to physically visit a remote users PC to resolve technical issues. Consequently, users receive a quicker response, resulting in less down time of critical applications.
However, organisations require multi-tasking solutions that offer effective economies of scale, where an "out of the box" application can be relied upon to perform a whole range of functions, which traditionally, were handled by multiple software vendors.
Emphasis is now placed not just on providing more efficient technical support but also in simplifying management tasks and in offering secure remote and mobile working possibilities.
CrossTec Remote Control combines powerful PC remote control with advanced desktop management functionality leading to one of the fastest levels of ROI available on the market today, specifically in improving user productivity, customer satisfaction and organisational flexibility.
Available fully localised in English, French, German, Spanish, Italian, Brazilian Portuguese, Japanese and Arabic, CrossTec Remote Control is consistently voted "best of breed" by the leading IT publications.
All new Printer redirection for W2K, XP, 2003. Now supports USB and network printers utilising the Windows WMI service.
Automatic configuration of Deploy packages.
Video technology has been fully updated; in the latest version, performance has increased dramatically.
Logged on user information is now included in Control list views.
